Microsoft's Ross Smith has just written a very detailed post on Exchange 2010 single item recovery. It can be found here: http://msexchangeteam.com/archive/2010/04/26/454733.aspx. I can hear you now; wow, single item recovery in Exchange. Cool. Now I don't need all these products from Quest or Kroll. Err, well, no. Not so fast.
What Exchange 2010 can do for you natively is at best a corner case. Leaving aside the jolly awful scenario which Michael neatly solved in one line of text let's see about this.
Enabling the feature has to be done in advance. Enabling this feature will eat gargantuan amounts of storage on your Exchange servers for no valuable purpose. Whilst Microsoft might be drawing back slightly from fanbois flag-waving about DASDASDASOMGDASDASDAS and instead talking about "large mailboxes at low cost" there does have to be some common sense applied. What's the point of having massive mailbox potential if he end-user doesn't actually get their hands on all that much more storage?
Do you really need your admins doing all these steps which, even if scripted, takes an age to accomplish? You can rest assured that deploying space-efficient storage, a decent protection product will cost you a few dollars you will recover the benefits in a very short length of time, especially if you're managing the IT for an organization whereby admins frequently Shift-Delete and then purge items instead of clicking on recovery. It's not as if the buttons look alike.
The single item restore feature solves a problem that doesn't exist and doesn't solve the actual problem that organizations have; how do you provide simple, single item recovery at low cost without firstly utilizing large amounts of storage and secondly knowing that you'll want to do it. The only answer to that is using 3rd party tools to mount up snapshots and recover the item you need.
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